About the role

This is an exciting opportunity to join the Sustrans Behaviour Change and Engagement Team as it looks to encourage those in Harlow and the surrounding area to walk, wheel, and cycle.

As an Active Travel Project Officer in Harlow and Gilston Town (HGGT), you will assist in the delivery of the behaviour change programme to schools, workplaces and community groups. The project will encourage and enable the community to travel sustainably and actively, through various initiatives, events and competitions.

Your role will include duties such as the creation of materials and communications to increase the visibility of your work, delivering activities and events with a variety of people, reporting and presenting to stakeholders, and analysing surveys and other monitoring data.

You will build and manage internal and external relationships with key people such as local community leaders, schools, businesses, local authority officers, along with all Sustrans colleagues within the region.

This role will require travel and work at locations as necessary to undertake projects on behalf of Sustrans.

About you

You should have experience of planning and delivering projects, workshops or activities for a diverse audience.

You will be experienced in developing relationships and working with a wide range of stakeholders, being able to build rapport and influence people.

We also ask that you have experience in planning effectively using multiple systems, including Microsoft packages, and processes to meet the deadlines of each project.

You will be experienced in writing for different audiences and purposes such as reports, assemblies, promotional material, briefings etc.

You will be skilled in being able to prioritise a complex workload.

Sustrans has a long-term commitment to being a charity for everyone – reducing inequality, valuing diversity, enabling inclusion, and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.

What we offer

In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive, and rewarding working environment.


  • 28 days’ leave per annum plus bank holidays for full-time working
  • Ability to buy an extra week of annual leave (pro-rata for part-time staff)
  • Staff volunteer days
  • 24/7 free, impartial, and confidential support service
  • We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes


  • Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
  • Bike, computer and season ticket loans
  • Discount benefits
  • London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
  • Death in Service benefit – 3 x annual Salary

Family Friendly

  • Enhanced maternity and paternity pay
  • Flexible Working practices (full time hours are 37.5 per week, Monday – Friday)

Additional information

Closing date for the receipt of completed applications is 23:59, 05 May 2024.

Face to face interviews will take place during the week commencing 13 May 2024.

To apply, please complete our online application form. More details of our vacancies can be found on our website.

About Sustrans

At Sustrans you’ll be part of a movement to make it easier for people to walk and cycle.

We’re all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big – we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.

You’ll be questioning the status quo and daring to imagine a different world. You’ll work on exciting, impactful projects that will stretch and empower you and you’ll be rewarded by seeing the difference you make to people, communities and the planet.

We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported.

You’ll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical, and fun.