Account Manager – Sustainability Reporting

Not a comms agency, not your standard management consultancy.

We are a sustainability creative consultancy, on a mission to accelerate progress to a sustainable future. We do that by harnessing the combined power of deep ESG expertise and creative courage.

We are about Progress, not promises.

We help businesses set a path for a 1.5° future, unlock circular innovation, contribute to ecosystem resilience and ultimately, create value for all.

We create ambitious ESG strategies that capture hearts and minds, accelerating progress, innovation and growth. We set the strategy and then help activate it in a way that changes behaviours and brings everyone along – whether that’s through reporting, stakeholder engagement or consumer campaigns.

For close to 25 years, we have been collaborating with clients to imagine new futures and deliver transformational sustainability strategies that are both creative and credible. We work with businesses such as P&G, Lego, Ford, Logitech, Subway and many more at various stages of their sustainability journey.

We are proud of the Progress we have achieved to date and excited for what’s next.

It takes a certain type of person to challenge the status quo and always ask ‘what if?’.

Have you got what it takes?

We’re looking for an experienced Account Manager who can look after both the big picture and the tiny details of managing large corporate and sustainability reporting projects.

You will be someone who enjoys in a fast-paced environment, loves working with people, has excellent organisational skills and gets a real thrill when the things are planned out, on time and within scope!

You will be the one who stays calm under pressure, and can see the end project goal while tackling everyday tasks with common sense and a level-headed approach.

The team and work you’ll lead:

You will be part of our specialist reporting client management team, who are delivering large scale integrated and annual report suites as well as dedicated sustainability reports. Your clients will include large international companies with a focus on the US. In your day to day you will be the main client point of contact, leading the project and working alongside the in-house design, production, consultancy and digital teams.

What’s expected from the role as a whole:

• Serve as a central figure in client accounts, coordinating with Design, Production, Consultancy and Digital, where needed, and setting up teams for success.
• Ensure high-quality project management using effective tools and processes.
• Provide exceptional client service—be responsive, proactive, and professional. Manage client inputs and expectations and navigate difficult conversations confidently.
• Develop detailed project plans, manage schedules, prioritise workstreams, identify potential issues early, and keep everything on track.
• Manage project finances, including budget estimates, forecasting, change requests, and budget reconciliations.
• Identify and address scope creep with appropriate actions.
• Participate in internal financial reporting and contribute to all project-related administration and organisation around key milestones.
• Maintain meticulous attention to detail to ensure the quality of all project outputs – externally and internally, including documentation, proofs, and communications.

• Proven experience in client service and project management within reporting, sustainability or corporate communications – agency or client side
• Experience of planning and managing end-to-end projects with integrated project teams including consultancy, design and specialist inputs
• Experience of integrated project delivery such as print, digital, reporting and comms
• Excellent writing, editing, proof reading skills
• Strong communication and interpersonal skills
• Exceptional attention to detail

Publicis Groupe operates a hybrid working pattern with employees being office-based on Mondays and two other days during the working week.

If you have any adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with the recruiter who contacts you.