Overview

Knight Frank are seeking a highly motivated and results driven Operations Coordinator to join their Energy, Sustainability & Natural Resources Department (ESNR).

This position is offered on a Part-Time basis (3 days per week).

In this role, you will be responsible for providing an effective and efficient support service; coordinating the daily operations, process and efficiencies for the Energy, Sustainability & Natural Resources department whilst also working with the Head of the team.

What you’ll be doing:

Stakeholder Support

  • Provide proactive administrative support to the Department Head and Team Leads.
  • Manage complex diaries, inboxes, meetings, conference calls and appointments.
  • Coordinate Board meetings, strategy days and departmental events, including preparation of meeting packs.
  • Support the creation and delivery of presentations, reports and client-facing documents.
  • Arrange UK and international travel, including itineraries and travel packs.
  • Prepare correspondence, minutes, reports and other business documentation to a high standard.

Business & Financial Coordination

  • Act as a key point of contact and ambassador for the department.
  • Support business planning activities and departmental initiatives.
  • Coordinate invoicing processes, WIP reconciliation and debtor reporting.
  • Process expenses, supplier invoices, subscriptions and travel approvals.
  • Support referral tracking and general financial administration.

Team Coordination

  • Organise team meetings and ensure actions are tracked and completed.
  • Manage meeting logistics, room bookings and diary coordination.
  • Support onboarding, inductions, leavers and work experience placements.
  • Maintain training records and ensure mandatory training compliance.
  • Coordinate appraisal cycles, 1:1 reviews and CPD records.
  • Manage absence records, including annual leave and sickness.
  • Provide support across the wider Business Support network when required.

Operations, Compliance & Systems

  • Maintain departmental processes and identify opportunities to improve efficiency.
  • Ensure accurate client data and records are maintained across internal systems.
  • Support risk, compliance and audit requirements, ensuring processes are followed.
  • Act as an Information Security Champion within the department.
  • Coordinate facilities-related activities, including visitor access, office equipment and business continuity planning.
  • Maintain filing, document management and record-keeping systems.

Marketing, Business Development & Events

  • Coordinate marketing and business development activities for the team.
  • Support pitch production, capability statements, research documents and client presentations.
  • Work closely with Marketing and Business Development teams to deliver high-quality collateral.
  • Coordinate and support client, team and firm-wide events from planning through to delivery.
  • Assist with social media and internal communication activity where required.

About You:

  • At least 3 years’ experience in an operations, team coordination, executive assistant or administrative role.
  • Highly organised with excellent attention to detail and the ability to manage multiple priorities.
  • Strong communication and stakeholder management skills.
  • Confident coordinating senior stakeholders and managing competing deadlines.
  • Proficient in Microsoft Office, including Outlook, Word, Excel and PowerPoint.
  • Proactive, collaborative and comfortable working in a fast-paced environment.
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