Overview
UNIQLO is a leading brand of the Fast Retailing Group, one of the largest apparel retailers in the world. UNIQLO respects the individuality and lifestyle of all customers and takes pride in creating high quality, long-lasting, innovative clothing at an affordable price.
As the Sustainability Manager for the UK you would be responsible for leading country-level sustainability initiatives across project delivery, communications, reporting, administration, and volunteering activities, in close partnership with regional project groups. The role exists to strengthen sustainability engagement among employees, increase awareness among customers and media, and contribute to making UNIQLO the most loved brand in Europe.
The role also plays an important part in strengthening relationships with internal and external stakeholders, all the while identifying and developing new partnerships together with the EU Department Head and UK COO. Success in this position will be measured by the manager’s ability to unlock the power of clothing across the three pillars of People, Planet, and Society, delivering visible, measurable impact that supports customer loyalty, employee pride, retention, and brand reputation in UK.
What you will be responsible for:
- Leading the development and execution of the UK sustainability roadmap, translating EU priorities into a clear seasonal plan and country-level calendar.
- Driving cross-functional sustainability initiatives in partnership with global, regional, and local teams, ensuring strong delivery, visibility, and alignment with business priorities.
- Monitoring, evaluating and reporting on the effectiveness of sustainability projects and communications, using insights to strengthen impact and inform future activity.
- Building strong relationships with internal stakeholders and senior leaders to embed sustainability across the organisation and increase understanding, ownership, and support.
- Representing UNIQLO externally with UK NGOs, partners, forums, and industry events, while helping to identify and develop strategic partnerships that strengthen local impact.
- Managing relationships with non-profit organisations to design and deliver meaningful volunteering opportunities with social and environmental value.
- Conducting research and stay informed on evolving industry best practices, applying insights to ensure retail operations, products, and services continuously align with sustainability priorities.
- Championing diversity and inclusion as core principles of the business, supporting initiatives that create opportunities for people with disabilities, refugees, and other underrepresented or vulnerable groups.
- Monitoring and report sustainability KPIs across social contribution, RE.UNIQLO initiatives, and sustainability communications for the UK business, sharing progress with key stakeholders, including global headquarters.
- Supporting the integration of sustainability into key business functions, including recruitment, training, new store openings, store operations, product and sales activity, PR, marketing, and digital communications.
RE.UNIQLO & Circularity
- Defining and driving the RE.UNIQLO strategy, identifying new growth opportunities across the UK
- Supporting the development and roll-out of RE.UNIQLO Studios, including new openings
- Assessing and developing innovative circular business models, including resale and other value-creation initiatives
Skills, Experience and Attributes:
- 5–8 years’ experience in a sustainability-related role
- Proven interest and engagement in sustainability, ideally with relevant hands-on experience
- Excellent written and verbal communication skills in English
- Confident public speaker, with experience addressing diverse audiences
- Strong interpersonal and organisational skills, with the ability to manage multiple stakeholders
- Willingness to travel occasionally within the UK and internationally
What we offer:
- 26 days holiday + 8 bank holiday
- 30% staff Discount
- Employee Assistance Programme
- Private Pension Scheme
- Performance-based bonus scheme
- Hybrid working model: 2 days remote, 3 days office-based (during probation period more time in office maybe required)
- Seasonal sample sales
- Volunteer Day – twice a year
- Social events throughout the year
- Prime location near Piccadilly and Oxford Street stations with easy access to shops, restaurants
Commitment to Inclusion and Data Protection
UNIQLO is an inclusive employer and welcomes applications from all backgrounds regardless of age, race, gender, sexual orientation, disability, or other protected characteristics. We are committed to safeguarding your privacy and personal information; please refer to our privacy policy for details on our recruitment process.
Recruitment Security Notice
All official UNIQLO job postings will redirect you to our official careers page on Workday for application submission. The only exception is for roles advertised in Germany via the HeyJobs platform. UNIQLO takes recruitment security seriously and is committed to protecting the recruitment process from misuse.
